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The key to creating lifelong customer value
Comprehensive membership management strategy
"How to interact with customers in the long term" is the key to running a LINE official account!
Through a comprehensive membership mechanism, we enhance the lifelong value of our customers.
It can also build a stable repurchase foundation for enterprises and truly achieve precision marketing.
The first step to understanding your customers
The starting point of building a relationship
Membership Card
Create brand-exclusive membership cards
Accumulate customer relationship assets
Establish a membership system that provides customized benefits and exclusive services through different membership levels. Link member information, spending history, and interaction behavior to optimize member relationships through segmented marketing.
Mission Points Card
Use tasks to guide consumption and accumulate points for repurchase
Design a series of achievable membership task points cards so that customers can earn rewards during the participation process, develop a sense of identification with the brand, and thus stimulate consumption motivation.
Dedicated Advisory Function
One-on-one exclusive consulting services create high-value interactions
LINE CLOVA
Upgrading customer service experience with LINE CLOVA brings brands closer to customers
Leveraging LINE CLOVA chatbot technology, we provide members with intelligent services, including information query and personalized recommendations, allowing them to stay connected via LINE at any time, improving member satisfaction.
Rewards
Gifts are the beginning of cultivating customers' lifelong value
Providing loyal customers with exclusive rewards, redeemable based on a points system, not only deepens their emotional connection with the brand but also drives more repeat purchases and recommendations!
How to increase friends' willingness to interact?
How to increase friends' willingness to interact?
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